Kira Support
If you run into any issues while using Kira, or have feedback or feature suggestions, feel free to reach out. We'll get back to you as soon as we can.
Contact
Email: support@kira.social
We typically respond within 48 hours.
When contacting us, please include:
- A description of the issue
- Your device model (e.g., iPhone 15)
- iOS / Android version
- Screenshots (if available)
FAQ
How do I become a creator?
Any Kira account can apply to become a creator from the app. Once approved, you gain access to Creator Mode with your own Public Hall.
How do campaigns work?
Creators launch campaigns with an activation threshold and optional stretch goals. Fans back them via pledge tiers; funds are collected once the campaign activates.
Is tipping refundable?
Tips are voluntary, one-time payments to a creator. Please see our Terms of Service for details on payments and refunds.